Vacancies

The Energy & Utility Skills Group is currently recruiting for the following roles. Please find the full job description below:

Customer Support Co-ordinator

The Energy & Utility Skills Register (EUSR) provides a platform for skills management, competence and training for those employed across the energy and utility industry. Providing transferability of skills across the UK, it is recognised as best practice by employers and regulatory bodies The platform records the skills records of over 266,000 individuals working in the sector.

As Customer Support Co-ordinator you will be the first customer contact point for EUSR. You will verify and log all registrations, process applications and produced EUSR cards in line with SLAs.

In this varied and critically important role, you will also be responsible for providing the highest levels of proactive customer support for EUSR through the provision of accurate and timely information, advice and guidance in relation to registrations, Energy and Utility Skills schemes and card printing.

Click here to view or download a copy of the full job description.

To apply, please send a copy of your C.V with a covering letter outlining your suitability for the role, to laura.gilbert@euskills.co.uk

 

Quality Assurance Administrator

Our quality assurance approach is based on our Quality Framework, which is a recognised and respected mark of quality for training provision within the energy & utilities sector. It benchmarks learning and assessment material against employer defined best practice criteria. Through our existing portfolio of products and services, we work closely with key stakeholders across the sector to understand and define their expectations for competence; assure and monitor the quality of training provision against these expectations and then record them on our robust and accessible Energy & Utility Skills Register (EUSR).

It is through our Affiliate Community of Practice, that we drive continuous improvement, bringing likeminded people from our sector together to facilitate, present, discuss and debate the latest thinking in learning and assessment. In this varied and critically important role, the Quality Assurance Administrator will be responsible for ensuring the efficient maintenance and administration of our existing and future trainer management service offerings.

Reporting to the Quality Manager, you will also have the opportunity to support our wider Quality Assurance services by ensuring the smooth and co-ordinated operational delivery of the Affiliate Community events and Quality Framework related activities. 

Click here to view or download a copy of the full job description. 

To apply, please send a copy of your C.V with a covering letter outlining your suitability for the role, to laura.gilbert@euskills.co.uk