SP Energy Networks Training Video - Energy & Utility Skills

SP Energy Networks Training Video

SP Energy Networks (SPEN) have developed a bespoke training video for Meter Operators and have shared it with Energy & Utility Skills for us to pass on to our Providers.

SP Energy Networks Training Video

The video is on SP Energy Networks’ website here, and YouTube here.

This training video will be a very useful addition to any Smart Metering training programme. Meter Operators also may find the material useful to enhance the management of calling in CAT A defects.

Whilst the training video demonstrates the best practice expected by SPEN in their own distribution license area, it will be very beneficial for all those involved in Smart Metering training – though it is always advised to check with the relevant DNO.

SPEN are the Licensed Distribution Network Operator responsible for service termination interventions associated with the SMART metering roll out within MPAN 18 “Central and Southern Scotland” & 13 “North West of England & North Wales.” SPEN are committed to improving Health & Safety performance, enhancing meter operators understanding of the service termination, thus improving customer experience through collaborative planning.