Customer Support Co-ordinator
The Customer Support Co-ordinator sits within the EUSR Support team, which is part of Registration Services. They are the first customer contact point for EUSR and also act as a ‘triage’ for other incoming enquiries on behalf of colleagues in other teams, such as Quality, Product Management, Client Management.
In this varied and critically important role, the Customer Support Co-ordinator will also be responsible for providing the highest levels of proactive customer support for EUSR through the provision of accurate and timely information, advice and guidance in relation to registrations, Energy and Utility Skills schemes and card printing.
The Energy & Utility Skills Group is committed to achieving a workforce that is representative of all sections of society and positively encourages applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
We aim to make our recruitment accessible to all potential candidates. To contact us about the accessibility of our recruitment site or for assistance completing your application, please call the HR Team on 0121 713 8233 or email us at HR@euskills.co.uk.
We’re also proud that our Work Experience programmes and opportunities have been Fair Train accredited.
What You Can Expect
If you are successful during the recruitment process, all new colleagues can expect a thorough supported induction programme. This programme is designed to introduce and familiarise new colleagues with each department within the business and allows the opportunity to ask questions, raise concerns or identify any further support/resources you may need to make you feel comfortable and supported in your new role with us.
Recruitment Privacy Notice
Our Recruitment Privacy Notice is available to download here.