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As Customer Support Co-ordinator you will be the first customer contact point for the Energy & Utilities Skills Register (EUSR), the platform for skills management, competence and training for those employed across the energy and utility industry. You will verify and log all registrations, process applications and produced EUSR cards in line with SLAs.
In this varied and critically important role, you will also be responsible for providing the highest levels of proactive customer support for EUSR through the provision of accurate and timely information, advice and guidance in relation to registrations, Energy and Utility Skills schemes and card printing
To be successful in this role you’ll need to be highly motivated with experience of working in a busy customer service environment, where you have been able to deliver against challenging service levels.
With strong interpersonal and communication skills, you will be experienced in dealing with customer queries and complaints and delivering a great customer experience.
To apply for this role please visit our online application portal.
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Interested In Joining Us?
We are always on the lookout for new talent. So if you are interested in working with us but can’t find a role that suits your skills and experiences, please register your interest via our online portal. We’d be delighted to hear from you.
If you have any questions regarding any of our vacancies, please get in touch with our HR Team.